Question 1

What products does Sibitweld manufacture?

Accepted Answer

Sibitweld manufactures professional welding equipment including MIG welders (250A-500A), TIG welders (200A-500A), MMA stick welders (120A-630A), plasma cutters (40A-200A), welding torches, consumables, laser welding systems, and automation solutions. We are the world's first manufacturer to implement Silicon Carbide (SiC) technology in welding equipment, delivering 30% higher efficiency and 40% lighter weight compared to traditional IGBT welders.

Question 2

What is SiC (Silicon Carbide) technology in welding equipment?

Accepted Answer

Silicon Carbide (SiC) technology represents the next generation of welding equipment design. SiC semiconductors switch faster than traditional IGBT modules, resulting in more stable arcs, better efficiency (up to 90%), reduced weight (40% lighter), improved duty cycles, and lower heat generation. Sibitweld is the world's first manufacturer to successfully implement SiC technology in welding machines.

Question 3

Where is Sibitweld located and how does this benefit customers?

Accepted Answer

Sibitweld's manufacturing facilities are located in Qingdao, Shandong Province, China, just 5 minutes from Qingdao Port - one of China's largest international shipping hubs. This strategic location enables faster international shipping, reduced freight costs (up to 35% savings), and seamless logistics coordination for customers in over 80 countries worldwide.

Question 4

What certifications do Sibitweld products have?

Accepted Answer

All Sibitweld welding equipment is CE certified and manufactured according to ISO 9001:2015 quality management standards. Our products meet international safety and performance standards, ensuring compliance for use in Europe, North America, Australia, and other major markets worldwide. We provide comprehensive 2-year warranties on all products.

Question 5

How much can I save by purchasing from Sibitweld?

Accepted Answer

Customers typically achieve 30-35% cost savings compared to equivalent Western brands, without compromising on quality. As a direct manufacturer located 5 minutes from Qingdao Port, we eliminate middleman markups and reduce shipping costs while maintaining rigorous quality control and international certifications. We also offer flexible minimum order quantities and OEM/ODM services.

Question 6

Does Sibitweld offer OEM and ODM services?

Accepted Answer

Yes, Sibitweld offers comprehensive OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can customize welding equipment with your brand name, specifications, colors, and packaging. Our flexible manufacturing capabilities support orders from small batches to large-scale production, with professional technical support throughout the process.

Question 7

What is the warranty period for Sibitweld products?

Accepted Answer

Sibitweld provides a comprehensive 2-year warranty on all welding equipment. Our warranty covers manufacturing defects and component failures under normal use conditions. We also offer lifetime technical support and readily available spare parts to ensure long-term reliability of your equipment.

Question 8

What is the minimum order quantity for Sibitweld products?

Accepted Answer

Sibitweld offers flexible minimum order quantities to accommodate different business needs. For standard models, we can accept orders starting from 10 units. For OEM/ODM customized products, the minimum order quantity typically starts from 50 units. Contact our sales team for specific requirements and volume pricing.

Question 9

How long does shipping take from Sibitweld?

Accepted Answer

Shipping times vary by destination and shipping method. From our Qingdao Port location: Sea freight to North America takes 15-25 days, to Europe 25-35 days, to Southeast Asia 7-15 days, and to Australia 15-20 days. Air freight is available for urgent orders with delivery in 5-7 days worldwide. We work with major international freight forwarders to ensure reliable delivery.

Question 10

What payment methods does Sibitweld accept?

Accepted Answer

Sibitweld accepts multiple payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), PayPal, and Western Union. For established customers, we offer flexible payment terms including 30% deposit with 70% balance before shipment, or other arrangements based on order volume and business relationship.

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